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Shipping policy

This page shows you how to choose a shipping method for your order, estimate shipping cost, and gives other further information on shipping process of Biztunnel.

Note: Before your order is shipped, Biztunnel has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.


Total Delivery Time = Processing Time + Shipping Time

If your order contains multiple items, they will be shipped together.

Processing time differs from category to category. Please refer to the product details page for more precise processing to better estimate when you will receive your order.

Specific processing time depends on the items. Some items can be shipped in 24 hours, please check the product details page for the exact Processing Time.


Processing time for our products:

Wedding dresses: 20-28 workdays

Bridesmaid Dresses: 15-20 workdays

Prom dresses: 15-20 workdays

Special occasion dresses: 10-15 workdays

Accessories: 3-7 workdays

Shipping time:

Standard Shipping: 20-15 workdays

Express Shipping: 5-10 workdays


Once your order has been shipped, we cannot change the delivery address nor delivery options. We are not responsible for lost, damaged, or stolen packages.

Please know this point before you order:

In certain cases, custom fees may be applied at the destination country. Biztunnel is not responsible for the payment of such fees. We ship accordingly to the custom regulation of each country where we ship and it's not in our control whether or not a parcel may be charged with a custom fee.