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Contact Us

We value your feedback and strive to provide excellent customer service at You can reach out to us through our online chat service or via email for any inquiries or concerns. Please note that we may not be able to respond immediately due to time zone differences. If that’s the case, kindly leave us a message, and we will get back to you as soon as possible. Your satisfaction is our priority, and we are committed to resolving any issues you may have.

Customer Service:

For questions regarding order status and post-sales support, please log in to My Orders to access all relevant information about your order. From the detailed order page, you can review order details, track progress, and submit a Customer Service ticket for assistance. We endeavor to respond to all tickets within one working day.

Customer Service:


Phone: +8617768054001 (Monday-Friday, 10am-5pm PST)


If you require information before placing an order, our online sales service is available through Live Chat. If Live Chat is unavailable, please contact us via:


Registration Number: 09402096
Company Address: 12 Orchard Street, Bristol, England, BS1 5EH
(this is not a returning address)

Order Remarks:

For any requests regarding dress style changes or modifications, please leave a message in the order remarks section before submitting your order. Alternatively, you can email us at with your specific requirements after placing the order. We will reach out to you if any clarification is needed concerning your order.